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Role:
Department staff:
Research staff:
- Service Design
- service configuration and workforce
- service imrpovement
- Service evaluation
- Service Operations
- service quality
- Service Innovation
- strategic change
- strategic direction
- Strategic Leadership
- Strategic Planning
Teaching staff:
- Qualifications:MBA, BSc (Hons)
- Position:Senior Lecturer
- Department:Faculty of Business and Law (FBL)
- Telephone:+4411732 82242
- Email:Andrew.Manning@uwe.ac.uk
About me
I have spent over 30 years working in market leading service organisations. I have served as Chair, NED, CEO, COO/CFO, Divisional MD and general manager. I have sat on Boards for privately and publicly owned companies, Partnerships, Charities, Membership organisations and joint ventures.
My experience covers professional services, business and support services, real estate and property services, and health care services.
I am an alum of Harvard Business School, having completed its Advanced Management Program in 2012. I have an MBA, passed with Distinction, from UWE.
I have written a book, endorsed by two Harvard professors, about creating value in service organisations.
Area of expertise
My expertise and experience lies in the leadership of change, strategy, business development, service operations, finance & commercial.
Publications
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