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Role:
Department staff:
- Qualifications:PhD, FHEA, MSc, BSc (Hons)
- Position:Senior Lecturer in Strategy and Operations Management
- Department:Faculty of Business and Law (FBL)
- Telephone:+4411732 83076
About me
After working as a Lead Associate Practitioner (operations) in the healthcare industry for several years, I moved into academia in 2012. My teaching since this time has included the areas of operations, strategy and general business management. I am also a Fellow of the Higher Education Academy.
Area of expertise
Whilst my formal teaching is situated in operations, strategy, innovation management, and general business management, my primary research interest is 'well-being'.
As we are all aware, business arenas are evolving at formidable rates. Therefore, understanding the impact of such changes on the workforce - which in turn affect business performance and outcomes - is to me, not only fascinating, but also essential for staff and organisational prosperity.
My Doctorate explored health care professional’s job satisfaction and the impact on quality of care. In future research, I aim to continue investigating well-being and operational outcomes, but against the contexts of increasing competition, advancing technology, and dynamic consumer behaviour.
Publications
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