Mrs Sarah Garlick

• Position:Assistant Director Student and Campus Life (Coaching and Customer First)
• Department:Student and Campus Life Services
• Email:Sarah.Garlick@uwe.ac.uk

About me

I attended UWE as a student in 1996, when, due to my own mental health issues and life experiences  I  regularly accessed the wellbeing service (at that time it was called The Counselling Service) for support. Following this I spent many years in retail honing my customer service skills and transforming failing concessions (....and igniting my passion for clothes)

I returned to education following the birth of my son and a change in direction. I studied at The University of Bristol achieving a Post Grad in Counselling, and spent many years in the voluntary sector and taught on the Counselling Certificate at the City of Bristol College.

I returned to UWE in 2012 - as a receptionist in 'student services' which included the Wellbeing Service, amongst other services - moving to the Information Point.

Shortly after this I became a Specialist Wellbeing Mentor, working alongside and in depth with students with disabilities experiencing mental health issues - working in partnership  to overcome perceived barriers and achieve innate potential.

Utilising my BACP registration I became a Senior Wellbeing Practitioner ( counselling) at UWE Wellbeing - triaging students accessing the service, providing counselling and duty practitioner support. I also held lead roles for the service; Equality and Diversity, Counselling and International Students.

Following a period of ill health I have a chapter published in a book called 'Surgical Menopause; Not Your Typical Menopause'  ed Helen Kemp and have become UWE Menopause Champion, working alongside colleagues in HR and LDC to co create Menochat - a space for sharing knowledge and experience. 

I then became Deputy Head Student Support (Wellbeing) using my lived experience and many years of working alongside students to meet the needs of our diverse student population, enlivening and modernising the wellbeing service to ensure it became more accessible.

In my current role within Student Life my focus will be on coaching - with an emphasis on solution focussed approaches, and harnessing students' self efficacy and agency. I'm excited by innovative solutions for UWE's customer first approach - my goal being to transform and modernise student experience. 

Please contact me if you would like a discussion about Student Mental Health issues -particularly coaching and how to ensure students receive the best possible service. Students reaching their potential is my true passion - I think I am a good example of how, with the right support, some hard work (and fabulous shoes) anything is possible.

Area of expertise

Coaching

Customer Experience

Publications

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