Sepideh Shafia
Sepideh Shafia
Find more staff
Role:
Department staff:
Research staff:
- Exploring the consequence of social media usage on firm performance
- Identifying the factors that affect the customer experience and customer satisfaction impact on repurchasing in online retailers
- Appropriate Social Media Platforms Commensurate with the Maturity of Organizations
- An applied model for measuring the knowledge sharing capability
Teaching staff:
- Qualifications:
- PhD in Information Technology Management, MSc in Information Technology Management, BSc in Industrial Engineering, Scrum Master Certified, and Recognised University Teacher (Ulster University).
- Position:
- unknown
- Department:
- School of Computing and Creative Technologies
- Email:
- Sepideh.Shafia@uwe.ac.uk
- Social media:
-
About me
I am a lecturer and researcher with a PhD in Information Technology Management and more than 15 years of experience in higher education and industry. I teach and supervise undergraduate and postgraduate projects and dissertations in areas related to digital transformation, business analytics, information systems, and data-driven decision making. My research interests include digital transformation, social media analytics, knowledge management, and organisational performance. I enjoy supporting students in developing practical skills and applying academic knowledge to real-world challenges.
Area of expertise
- Business Analytics
- Information Systems
- Knowledge Management
- Business Process Management
- Data-driven Decision Making
- Social Media Analytics
- Digital Business
Publications
Publications loading...