Dr Zoe Anchors

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Position:
Senior Research Fellow
Department:
College of Health, Science and Society
Telephone:
+441173281882
Social media:
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About me

My research focuses on the NHS workforce, models of care, workforce integration, and occupational stress among healthcare professionals across general practice, emergency care, nursing, and midwifery. I am currently co-leading a study evaluating the implementation of Nursing Associates in adult secondary care across England, examining their impact on patient outcomes, team dynamics, workforce integration, and healthcare resource use. I have a particular interest in the introduction of new roles and teams within the NHS and their implications for team working and patient outcomes. My previous research in this area includes studies investigating First Contact Physiotherapists in primary care and the impact of the Additional Roles Reimbursement Scheme (ARRS) in general practice.

I also lead two work packages within a study evaluating whether informing patients about the option of the left lateral position for cervical screening, alongside supporting GP practices to implement this option, can improve screening uptake and patient experience.

I am a mixed-methods researcher with experience in both primary and secondary care and expertise in implementation research, realist methods, and occupational stress audits. I have applied realist methods across several research projects to understand what works, for whom, how, and in what contexts. My methodological expertise supports my broader interest in understanding how contextual factors shape the implementation, delivery, and impact of healthcare interventions.

My academic background is in Psychology, and I completed a PhD in Social Psychology at Cardiff University. I subsequently spent 10 years working as a social researcher in health and wellbeing in Sydney, Australia, across academic, commercial, and not-for-profit organisations. These included The Australian National University, the University of Sydney, Roy Morgan Research, Blue Moon Research and Planning, and Beyondblue: The National Depression Initiative.

After returning to the UK, I worked at the University of Bath on research evaluating wellbeing interventions, including person-centred care for veterans and behavioural activation for people with depression. I also conducted research into occupational stress among midwives.

Publications

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