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Role:
Department staff:
- Qualifications:BA (Hons), MA
- Position:Enquiries Support Librarian
- Department:Library Services - Learning Services
About me
I support library users with general enquiries at all of our service points as well as supervising and line managing this provision. I also coordinate training and development for new and existing library customer service staff. I am based at Frenchay library but am happy to travel to any campus where needed.
Area of expertise
Customer service operations and library-related enquiries; Supporting disabled customers, creating accessible content; Academic skills support such as referencing, searching for information and critical analysis; Staff training and development.
Publications
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